In this guide we will show you how Safaricom home Fibre work.
Safaricom home fibre services provide internet through fibre to homes all over the country in Kenya.
These services are available in Mombasa, Nairobi, Kisumu, Meru, Eldoret, Nyeri, Migori, Kakamega, Bungoma, Kitale, among other towns.
The Safaricom home fibre has got two plans which are;
Safaricom home fibre provides fibre internet only, and Safaricom home fibre plus provides; fibre internet, mobile calls, mobile data, and SMS.
Signing Up For The Safaricom Home Fibre Service
Follow the basic steps shown below if you wish to sign up for the service:
1. Just dial *400#.
2. Select get Safaricom home fibre service.
3. Follow the simple steps that will prompt on your screen.
You will get a call back from Safaricom within 24 hours. Following this call is the creation of your account by the Safaricom team, and Safaricom will tell you to make payment to your account.
Your connection will be done within 48 hours after paying.
Upon successful home fibre registration, you will be given a router and access to credentials to enable you to have both Safaricom wireless and LAN access, with no installation charges.
Note that you will pay for the month you are subscribed, and it is a must.
How Does Safaricom Home Fibre Work In Kenya
It is important to understand that if the Safaricom home fibre service is in your area, you should connect after they give you a call.
Safaricom will ask the following from you;
1. The application form you have filled according to their requirements.
2. You will have to produce a copy of your ID or valid passport.
3. Customer account number that Safaricom issued.
4. Payment confirmation.
Safaricom home fibre installation is Kshs, 3,000 for a new connection.
You have to carry your router if you are relocating; otherwise, you will be charged Kshs. 6,500 as a replacement fee for the router.
These home fibre plans are subjected to a fair policy with usage limits and throttle speeds.
Safaricom home fibre makes homes more fun and great for work and learning as it gives you a chance to have fast, reliable, and unlimited internet access from the comfort of your home, wherever you are.
It is an advantage because once you reach the fair usage limit for the Safaricom home fibre package.
Please note that the Safaricom home fibre internet speeds will be throttled to 1Mbps for bronze package and 3Mbps for silver, gold, and diamond plans for the remainder of the remaining validity period of the subscription.