In this guide, we will show you how to remove line busy on Safaricom in Kenya.
Line busy response is mainly due to an increase in call failures that result in an automated user active response stating that; ‘the number you are trying to reach is currently busy. Please hold or call back later.’
This kind of response may be a very irritating response to encounter during an emergency.
That is why it is good for you to think of removing line busy Safaricom.
Below Are Ways To Remove The User Number Busy Response For Safaricom
Ensure that you are in an area with sufficient network coverage and that Safaricom’s network bars are all full.
If your line has lost network, all you need to do is to restart your phone or try the line on a different phone.
If still there is no network, dial *100# and select option 2.
Click on sim card queries to replace your SIM.
You should make sure that you have not blocklisted the number of the person trying to call you.
Many popular apps can be used for blocking purposes. For example, truecaller.
To check if the number is blocked through truecaller, you will be required to go to the app’s block settings and manage blocked numbers.
During this process of removing line busy, ensure that call barrings and forwarding settings are inactive.
You can do this by dialing #21# to disable call barring or call forwarding for the outgoing call via #33*0000#
To disable call barring for incoming calls, do so via #35*0000#
If the person is currently engaged on another call, wait a few minutes and try calling again.
How To Remove Line Busy Safaricom If The Above Fails
If none of the above work, contact Safaricom customer care through the following number, 100 or 234.
Alternatively, you can also use social media handles, for example, @safaricom care, that is, Twitter. Or @safaricomPLC, that is Facebook.
Removing line busy Safaricom is very significant as it enables you to make calls and reach the people you intend to communicate with.
It is beneficial in an emergency where you wish to ask for help from either your family or friends.
That is all you need to about how to remove line busy on Safaricom in Kenya.